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Privacy Policy

Last updated: July 2026

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1. Introduction

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Co-Creative Connection (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use and protect your personal data when you visit our website, contact us, work with us, participate in our projects, or otherwise interact with Co-Creative Connection.

We are committed to ensuring that personal information is handled fairly, transparently and securely in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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2. Who we are

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Co-Creative Connection is a community-focused creative organisation delivering co-designed art projects, workshops and engagement activities.

Data Controller:

Co-Creative Connection
Email: hello@cocreativeconnection.com
Website: www.cocreativeconnection.com

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3. Information we may collect

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We may collect and process the following information:

Information you provide to us:

  • Name

  • Email address

  • Telephone number

  • Organisation details

  • Information included in enquiries or project discussions

  • Feedback, testimonials or photographs where permission has been provided

Information collected automatically:

When you visit our website, we may collect technical information such as:

  • IP address

  • Browser type

  • Device information

  • Website usage information

This helps us understand how visitors use our website and improve our services.

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4. How we use your information

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We may use your information to:

  • Respond to enquiries

  • Discuss potential projects

  • Deliver workshops, murals and community engagement activities

  • Manage relationships with partners, clients and participants

  • Share project updates where appropriate and consent has been provided

  • Improve our website and services

  • Meet legal or contractual obligations

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5. Our lawful basis for processing information

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We process personal information using the following lawful bases:

Legitimate interests

  • Responding to enquiries

  • Managing professional relationships

  • Improving our services

Contractual necessity

  • Delivering agreed projects and services

Consent

  • Using photographs, testimonials or marketing information where permission has been provided

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6. Sharing your information

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We do not sell, rent or trade your personal information.

We may share information with trusted service providers where necessary to operate our organisation, such as website hosting, email services or digital platforms.

Where photographs, project stories or testimonials are shared publicly, we only do so with appropriate permission.

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7. How long we keep information

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We keep personal information only for as long as necessary for the purpose it was collected.

For example:

  • Enquiry information may be retained for a reasonable period after our communication ends.

  • Project records may be retained for business, reporting or funding requirements.

  • Marketing information is kept until you withdraw consent.

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8. Your rights

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You have rights regarding your personal data, including:

  • The right to access your information

  • The right to request correction of inaccurate information

  • The right to request deletion of your information

  • The right to object to certain processing

  • The right to withdraw consent where processing is based on consent

To exercise these rights, please contact:

hello@cocreativeconnection.com

You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your data has not been handled correctly.

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9. Keeping your information secure

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We take appropriate measures to protect personal information from loss, misuse, unauthorised access or disclosure.

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10. Changes to this policy

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We may update this Privacy Policy from time to time. Any changes will be published on this page.

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